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Old 05/17/2018, 12:47 PM   #3951
homer1475
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Yup sorry, didn't realize I posted the plastic ones. I used the ones Orcus Varuna posted.


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Old 05/19/2018, 12:28 AM   #3952
marthin
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looking for 8x80 watt 4 cluster settings

Hi guys and girls,
after some problems for the first 2 years with a hybrid, ATI Germany sorted me out with a new (UV led but not wireless) unit that has now been running for over 6 months without problems.
having found that my pelmit was actually dropping MDF into my tank () I finally suspended the light and within a week my nutrients dropped to almost nothing (my tank was more alcoholic than me and yet nitrates >50ppm for 18 months plus)
The tank seems to be starting to look hugely different apart from red slime still persist but things are slow to improve in reef tank.
What is your lighting period and intensity that produce great growth and colour?
Any replies or links would be fantastic!
Regards
Mart


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Old 05/19/2018, 02:59 PM   #3953
GQuinn
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[[email protected] ATI NA;25438202]Only if it has a problem. Most will keep time, however if yours does not hooking it to your local network is an easy way to fix it.


The last four days in a row I have come home to a dark tank. As soon as I connect to it it seems to work. This is very frustrating. I already had a problem with a ballast when I received this now this. This is the latest version power module (black color). What do I have to do to get this to work consistently? How do I know if this is keeping time and how do I hook it up to a local network?


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Old 05/21/2018, 09:49 AM   #3954
[email protected] ATI NA
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[QUOTE=GQuinn;25440055]
Quote:
Originally Posted by [email protected] ATI NA View Post
Only if it has a problem. Most will keep time, however if yours does not hooking it to your local network is an easy way to fix it.


The last four days in a row I have come home to a dark tank. As soon as I connect to it it seems to work. This is very frustrating. I already had a problem with a ballast when I received this now this. This is the latest version power module (black color). What do I have to do to get this to work consistently? How do I know if this is keeping time and how do I hook it up to a local network?
Please send us an email so we can get to the bottom of your issue. This is not something we have encountered, so I cannot explain why it is happening.

customercare @ our domain atinorthamerica.com


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Current Tank Info: 175g mixed powered by an ATI LED Powermodule
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Old 05/22/2018, 06:40 PM   #3955
agv180
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hi everyone
I am looking the cable for the lamp ati powermodule led first generation.
I bought a used one and they never gave me the cable and I could not install it because of the configuration


The ref is 240HM


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Old 05/29/2018, 08:00 PM   #3956
jwgill
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Quote:
Originally Posted by agv180 View Post
hi everyone
I am looking the cable for the lamp ati powermodule led first generation.
I bought a used one and they never gave me the cable and I could not install it because of the configuration


The ref is 240HM
You need to email ati directly with that number from the inside of legs. its about $26 +shipping


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Old 05/31/2018, 07:00 PM   #3957
Orcus Varuna
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[[email protected] ATI NA;25441059]
Quote:
Originally Posted by GQuinn View Post



Please send us an email so we can get to the bottom of your issue. This is not something we have encountered, so I cannot explain why it is happening.



customercare @ our domain atinorthamerica.com


Keith my schedule typically runs until 9pm est and all of a sudden my room got bright, I like over and my tank was on mid day brightness again. I synced to the light and it immediately reverted back to the programmed schedule time. I didnít have any power disruptions either itís like the light just lost track of time. Does this signify I could have a hardware issue? Iíd be really bummed if I do because it was a factory 2nd and I literally just passed my 90 day warranty.


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Old 06/01/2018, 09:27 AM   #3958
[email protected] ATI NA
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[QUOTE=Orcus Varuna;25447493]
Quote:
Originally Posted by [email protected] ATI NA View Post



Keith my schedule typically runs until 9pm est and all of a sudden my room got bright, I like over and my tank was on mid day brightness again. I synced to the light and it immediately reverted back to the programmed schedule time. I didnít have any power disruptions either itís like the light just lost track of time. Does this signify I could have a hardware issue? Iíd be really bummed if I do because it was a factory 2nd and I literally just passed my 90 day warranty.


Sent from my iPhone using Tapatalk

Sorry to hear about your trouble, please send us an email so we can create a support ticket and get to the bottom of your issue.

Cheers


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Keith - ATI North America
Have a problem? Start a support ticket here: http://atinorthamerica.com/contact.php
Call us at (303) 459-2119 - 25 years in aquariums, 12 professionally

Current Tank Info: 175g mixed powered by an ATI LED Powermodule
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Old 06/02/2018, 11:24 AM   #3959
jwgill
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[[email protected] ATI NA;25441059]
Quote:
Originally Posted by GQuinn View Post

Please send us an email so we can get to the bottom of your issue. This is not something we have encountered, so I cannot explain why it is happening.

customercare @ our domain atinorthamerica.com
Ive tried reaching out to this email the last week and haven't received response back. please advise.


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Old 06/04/2018, 12:55 PM   #3960
[email protected] ATI NA
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[QUOTE=jwgill;25448488]
Quote:
Originally Posted by [email protected] ATI NA View Post

Ive tried reaching out to this email the last week and haven't received response back. please advise.
I responded to both of your requests, please check your junk folder.


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Keith - ATI North America
Have a problem? Start a support ticket here: http://atinorthamerica.com/contact.php
Call us at (303) 459-2119 - 25 years in aquariums, 12 professionally

Current Tank Info: 175g mixed powered by an ATI LED Powermodule
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